Customer Service

1-512-466-3816
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Shipping & Returns

Shipping

Delivery

We know you want to experience your Texas-sourced olive oil as quickly as possible, so we ship within two business days (usually one) after we receive your order. Depending on your location, you can expect to receive your order one to five days after we ship.
When your order ships you will receive an email which contains a link for you to track your shipment. You can also access this link in Your Account.

If you need your order more quickly, expedited shipping is available at additional cost. Please contact our Customer Service department at 512-466-3816 before placing your order to confirm ship time and costs.

Methods of Payment

We accept VISA, MasterCard and Discover for online payments. We also welcome payment by money order or check, but we wait for the payment to clear our account before shipping the order.

Shipping Charge

Our fee for standard shipping is $8.99 for 1 to 2 items. Shipping is free for three or more items sent to the same address.

Carrier

We use FedEx Ground for our standard shipments.

Alaska, Hawaii

We ship to Alaska and Hawaii at our standard shipping rates.

PO Boxes, APO/FPO

We ship to domestic P.O. boxes and APO/FPO addresses using FedEx Smartpost at our standard rates.

International

We ship to most international locations. Please contact us at service@texanabrands.com before placing your order to confirm shipping arrangements and costs.

Returns

We want you to be 100% satisfied with your order. If you have any problem with your order contact us at 512-466-3816 or service@texanabrands.com to arrange a refund or product replacement.